Last updated: August 9, 2026
This Privacy Policy describes how Sapphire ("Sapphire," "we," "us," or "our") handles personal information collected through our website, web application, member platform, electronic communications, and social media pages, as well as our marketing activities and the other activities described in this policy (collectively, the "Service").
Your data is extremely secure
Let's be direct about this: your data is extremely important to us, and we take its security extremely seriously. This is the foundation of how Sapphire is built — not something we added later, not something you have to take on faith.
- Everything you put into Sapphire — your company analysis, your prospect lists, your campaigns, your results — belongs to you. We do not sell your data. We do not train third-party models on your data. We do not share it with anyone outside the specific, vetted providers listed below.
- Your connections are protected. Access tokens for the services you connect (Gmail, Outlook, Cal.com) are encrypted at rest with strong, industry-standard encryption. We never store raw credentials.
- Your data is stored in a managed, encrypted database, protected by strict access controls and isolated between users. Access is limited to the systems and people that need it to operate the Service.
- We never fabricate contact data. Emails and phone numbers for prospects come only from verified B2B data providers — never from guessing, scraping private sources, or AI generation.
Your data is hosted in the United States
We host the entire Service on American infrastructure. All of the following run on US-based servers:
- The database that stores your data lives in AWS us-east-1 (North Virginia), one of the most common and well-regarded regions in the world.
- The software itself, the application, and the services we use to send your emails are all hosted in the United States.
- Your data is processed and stored in American data centers, subject to American security standards.
Hosted in the USA — AWS us-east-1, North VirginiaWe only use verified, legitimate B2B data providers
The core job of the Service is finding and enriching business prospects so you can run outreach. That work runs on data about companies and people — and we are deliberate about where that data comes from.
We work only with established, serious, legitimate B2B data providers — the same professional sources trusted across the outbound industry, like Apollo.io, Hunter.io, and Clay. These are reputable, professional platforms that verify business contact and company data at scale. The data that drives your outreach is business data from providers like these.
- Contact information such as work email addresses is only sourced from these verified B2B providers. We do not invent contact information, and we do not use AI to guess email addresses.
- We do not scrape private data, and we do not buy or sell lists of personal information.
- Enrichment is limited to business context — roles, companies, industries, and the like. It is not profiling of individuals' personal lives.
Personal information we collect
The information we collect depends on how you use the Service.
Information you provide to us
Information you may provide to us includes:
- Contact data, such as your first and last name, email address, billing address, and phone number.
- Account data, such as your account name, username and password, job title, avatar, biographical details, interests, preferences, and links to your social media profiles.
- Transactional data, such as information needed to complete your orders through the Service, including order numbers and transaction history.
- Payment data needed to complete transactions, including payment card information. We use a third-party vendor to collect and process payment card information directly.
- Communications data based on our exchanges with you, including when you contact us through the Service, by email, phone, chat features, or social media.
- Marketing data, such as your preferences for receiving marketing communications and details about your engagement with them.
- User-generated content data, such as content you generate, transmit, or otherwise make available through the Service.
- Employment information, such as your past and current employers and job titles.
We may also offer features that let you invite your contacts to use the Service. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.
Third-party sources
We may combine information you provide with information from other sources, such as:
- Public records and publicly available sources.
- Service providers that help us operate the Service.
- Data analytics providers.
Automatic data collection
We, our service providers, and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction with the Service over time, such as:
- Device data, such as operating system, browser type, screen resolution, device type, IP address, unique identifiers, language settings, and general location information such as city or state.
- Communication interaction data, such as whether you open or interact with our emails (we may use pixel tags for this).
- Online activity data, such as pages you viewed, how long you spent on a page, navigation paths, access times, and whether you opened our emails or clicked links within them.
Tracking technologies
Some automatic collection is facilitated by cookies, local storage technologies, and web beacons (also known as pixel tags or clear GIFs). Cookies include "session cookies" deleted when your browser session ends, "persistent cookies" that remain longer, "first party" cookies we place, and "third party" cookies placed by our service providers and other third parties.
How we use your personal information
We may use your personal information for the following purposes:
- Service delivery and operations: providing and operating the Service, processing your requests and orders, enabling security features, remembering your selections and preferences, establishing and maintaining your profile, communicating with you about the Service, providing support, and preventing fraud.
- Research and development: developing, analyzing, and improving our products and services. We may create aggregated, de-identified, or anonymous data from personal information and use or share it for lawful business purposes.
- Marketing: we and our third-party advertising partners may collect and use personal information for marketing and advertising purposes. You may opt out of marketing communications as described below.
- Compliance and protection: complying with applicable laws, lawful requests, and legal process; protecting our, your, or others' rights, privacy, safety, or property; auditing internal processes; enforcing the terms that govern the Service; and preventing, identifying, investigating, and deterring fraudulent, harmful, unauthorized, unethical, or illegal activity.
- With your consent: in some cases, we may ask for your consent to collect, use, or share your personal information for purposes not otherwise described here.
How we share your personal information
We may share your personal information with the following parties:
- Affiliates: our corporate parent, subsidiaries, and affiliates may have access to personal information.
- Service providers: third parties that provide services on our behalf or help us operate the Service, such as hosting, information technology, customer support, email delivery, marketing, and website or data analytics.
- Payment processors: payment card information used to make purchases is collected and processed directly by our payment processors, such as Stripe. Stripe uses payment data in accordance with its privacy policy.
- Third parties designated by you: where you have instructed us or provided your consent.
- Professional advisors: lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services they render to us.
- Authorities and others: law enforcement, government authorities, and private parties in litigation, as we believe in good faith to be necessary or appropriate for compliance and protection purposes.
- Corporate transactions: we may disclose personal information in the context of actual or prospective business transactions, such as the sale, transfer, or merger of all or part of our business, assets, or shares.
Your choices
- Access or update your information: if you have an account, you may review and update certain account information by logging in and navigating to your profile and settings.
- Opt out of communications: you may opt out of marketing emails by following the unsubscribe instructions at the bottom of the email, or by contacting us. You may continue to receive service-related emails.
- Cookies: most browsers let you remove or reject cookies. If you disable cookies, the Service may not work properly. For more information, visit allaboutcookies.org.
- Do Not Track: we currently do not respond to "Do Not Track" signals from browsers.
- Declining to provide information: we need certain information to provide the Service. If you do not provide it, we may not be able to provide those services.
Other sites and services
The Service may contain links to websites and online services operated by third parties. We do not control them and are not responsible for their actions. We encourage you to read the privacy policies of any other websites or services you use.
International data transfer
Your data is hosted on American infrastructure, and we are headquartered in the United States. If you access the Service from outside the United States, your data will be transferred to and processed in the United States. We take reasonable measures to protect your information wherever it is processed.
Children
The Service is not intended for anyone under 18 years of age. If you are a parent or guardian of a minor from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information from a child without the required consent, we will comply with applicable legal requirements to delete it.
Changes to this Privacy Policy
The "Last Updated" date at the top of this policy indicates when it was last revised. We may modify this policy at any time. Any modifications are effective upon posting the modified version. If we make a significant change, we will take reasonable steps to notify you.
How to contact us
If you have questions about this policy or your personal information, email us at team@trysapphire.today.